The important stuff:
privacy policy
Introduction
This is the privacy policy for Kuteyi Consulting Ltd ("we" or "us"), which operates the website www.bambamboogie.com (the “Website”). At Bam Bam Boogie®, we value the importance of privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Any changes to this policy will be posted on this page, and we will notify you by email where appropriate.
With respect to the General Data Protection Regulation, we are the "data controller" – the company that’s responsible for your privacy and this privacy policy.
Our registered address is 20 Nelson Walk London, E3 3FS
Section 1: How we use your information
We use your information in a number of different ways — what we do depends on the information. The following sections explain what information we collect, how we use it and why:
1.1 How we use your name, postal address, email address and phone number
Send you our newsletter and other informational messages by e-mail — So that you know when your next class is coming, so that we can send you promotional discounts and so we can notify you when the merch you order is on it’s way. We only do this with your permission.
Deliver your purchases to you —So you can get your products!
Fraud prevention and detection — To prevent and detect fraud against either you or Us
Showing you Bam Bam Boogie, Twerk After Work or any associated adverts as your browse the internet — So you can have access to our latest discounts and never miss a thing
Finding out what our class participants love — To ensure we are giving you what you want
1.2 How we use your name and date of birth information
Fraud prevention and detection — To prevent and detect fraud against either you or Us
To celebrate your birthday! — Because we believe that’s one of the most important days in the calendar, and we want to treat you
1.3 How we use your payment information
We don’t record these on our system, your card details and CVV codes are processed on a secure system powered by Squarespace
Take payment, and give refunds — In order to fulfil our contract with you by providing fitness class services and associated merchandise by us.
Fraud prevention and detection — To prevent and detect fraud against either you or Us
1.4 How we use your contact history
What you’ve said to us — for example, in class, over the phone, on instant chat, or on social media.
Provide customer service and support — To provide you with the best possible support
Train our Instructor and other staff — To keep providing you with the best possible support and make classes more and more fun!
1.5 Purchase history and saved items
Information on classes and merch you’ve already bought, and other things that you have saved
To sell classes and merchandise — In order to fulfil our contract with you
Provide customer service and support, and handle returns — We’ve got to do this to perform our contract with you
Finding out what you, and other customers, like — To ensure we are giving you what you want
1.6 Information about your phone or computer, and how you use our website and app
Information you give us when you browse our site or use our app, including your IP address and device type and, if you choose to share it with us, your location data, as well as how you use our website and app
Improve our website —To give you the best possible shopping experience
Protect our website — To prevent and detect fraud and to meet our legal obligations about looking after your data
IMPORTANT: If you decide not to give us this personal information, you may not be able to buy classes or merch from the site, and you are unlikely to receive our best customer experience. It’s completely up to you, we just wanted to let you know.
We also anonymise and aggregate personal information to carry out research, product and site improvement, data analysis and system testing.
Section 2: Sharing your information
We do not sell any of your personal data – including your name, address, email address or credit card information – to any third party.
We do share your data with the following types of companies as an essential part of being able to provide our services to you:
Companies that enable us to get your purchases to you, such as payment service providers, warehouses, order packers, and delivery companies
Professional service providers, such as marketing agencies, advertising partners and website hosts, who help us run our business — they do not use your data for anything else outside of Bam Bam Boogie and our associated classes.
Credit reference agencies, law enforcement and fraud prevention agencies, so we can help tackle fraud
Companies approved by you, such as social media sites (if you choose to link your accounts to us)
We may provide third parties with aggregated but anonymised information and analytics about our customers and, before we do so, we will make sure that it does not identify you.
Section 3: Email & Social Media Marketing
If you have given us your consent, we’ll send you marketing messages by email to keep you up to date on our news, and to help you find and purchase our products.
You can opt out of receiving our email marketing at any time by pressing the unsubscribe link in the email or contacting us directly at hello@bambamboogie.com
We also engage in online advertising, to keep you aware of what we’re up to and to help you find our products. Like many companies, we may use third party social media platforms to target Bam Bam Boogie® banners and ads to you when you are on other websites and apps. The banners and ads you see will be based on information we hold about you, or your previous use of Bam Bam Boogie®-london.com
Section 4: Mobile Messaging
When you provide us with your mobile phone number, you are expressly agreeing that we may send you text messages (including SMS) to that phone number. You also agree to pay the charges to your wireless bill or to have them deducted from your prepaid balance for this service. You acknowledge that you are thirteen years of age or older and you have the consent of the wireless account holder. We will send you up to ten messages per month. Message and data rates apply.
Text STOP to the applicable code at any time to cancel and text HELP for help. You agree to receive a final text message confirming your opt-out. Consent is not required as a condition of purchasing any goods or services. You agree to notify us of any changes to your mobile number and update your information for us. Your carrier may prohibit or restrict certain mobile features and certain mobile features may be incompatible with your carrier or mobile device. Contact your carrier with questions regarding these issues.
We reserve the right to modify these Mobile Messaging Terms by posting new versions on this website as well as the right to provide additional notice of significant changes. Your continued use of the mobile messaging service following such changes constitutes your acceptance of those changes.
Section 5: Cookies
We use cookies to store and collect information regarding your use of our website.
A cookie is a small file containing data (a combination of letters and numbers) that our Website can send to your browser. It may be stored on your computer's hard drive and accessed by our web server or the servers of our third party service providers. This data can then be retrieved, which allows us to personalise your experience with us.
Cookies may be either "persistent" cookies or "session" cookies. Session cookies allow customers to carry information across website pages, without requiring those customers to re-enter that information. These cookies delete themselves automatically when you leave a website and go to another website, or when you shut down your browser. Persistent cookies allow a website to recognise users when they return to the website and to remember certain information about those users' preferences. These cookies stay on your computer until you manually delete them (see below for details on how to delete cookies).
Our Website uses cookies to help us personalize your experience on the Website. We may use both "persistent" and "session" cookies. We (or our third party service providers) may use the following types of cookies.
Site functionality cookies. These are cookies that are required for the operation of the Website. They include, for example, cookies that enable you to log into secure areas of the Website, use a shopping cart or make use of e-billing services.
Site analytic cookies. These allow us to understand how our customers use the site, in order to improve your customer experience.
Customer preference cookies. These are used to recognise you when you return to the Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting or advertising cookies – these cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.
By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site, and this may impact your overall site user experience.
Section 6: Removing Cookies
The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. You can find out more about how your browser handles cookies by visiting the links below:
Section 7: Where we store your data
The personal data we collect is processed at our trading address and in any other places where the parties involved with the processing are located. As part of the services offered to you through our website, the data that we collect from you may be transferred to and stored in countries outside the European Economic Area (the "EEA"). It may also be processed by staff who work outside the EEA who work for us or one of our suppliers, for example in processing your payment details, fulfilling your order, and providing administration and support services.
By submitting your personal data, you agree to this transfer, storing or processing by us. If we transfer or store your information outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected as outlined in this privacy and cookies policy.
Section 8: If you link to third-party websites from our site
When you click links and/or banners that take you to third party websites, their own privacy policies will apply. Make sure you read and understand the privacy policies of these sites as they may differ from ours.
Section 9: Your rights
You have the following rights related to your personal information
The right to be informed about how your personal information is being used
The right to access the personal information we hold about you
The right to request the correction of inaccurate personal information we hold about you
The right to request that we delete your data, or stop processing it or collecting it, in some circumstances
The right to stop direct marketing messages and to withdraw consent for other consent-based processing at any time
The right to complain to your data protection regulator — in the UK, the Information Commissioner’s Office
Section 10: The security of your data
We take your privacy seriously and have implemented this policy as well as internal systems and processes to help keep your personal and financial information secure. Unfortunately, no data transmission is guaranteed to be 100% secure and you provide this information at your own risk.
Kuteyi Consulting Ltd cannot be held liable for theft, loss or unauthorised access, interception or damage to your data. Where we have given you a password, you are responsible for keeping such a password confidential. We ask that you do not share any password with anyone. If you believe your privacy has been breached, please contact us immediately on hello@bambamboogie.com.
Section 11: Contact us
If you have any questions about this or any other element of our Privacy Policy, we always want to hear from you. Please contact us at hello@bambamboogie.com